Privacy Policy

TMA Network GmbH
Last updated: 14.05.2025

1. Introduction

TMA Network GmbH (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. It also explains your rights under applicable data protection laws, particularly the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Federal Data Protection Act (BDSG).

2. Data Controller

The data controller for the purposes of this Privacy Policy is:

TMA Network GmbH
Moosweg 8, 85570 Ottenhofen, Germany

Email: K.Weinke@tma-network.com

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Provision of Services: To provide access to our platform and services, including member registration, login, and management, facilitating communication and data exchange within the network.
• Customer Communication: To respond to inquiries, provide customer support, and maintain communication with users and members regarding their account, services, or any issues.
• Contract Fulfillment: To fulfill any contractual obligations, such as providing services, organizing conferences, managing memberships, and processing payments.
• Marketing and Outreach: To send newsletters, promotional content, and updates about our services and offerings (only with your consent, where required).
• Legal Compliance: To ensure compliance with legal obligations such as tax and accounting regulations and to prevent fraud or abuse.
• Security and Maintenance: To ensure the security of our website, prevent misuse, troubleshoot issues, and improve the user experience, including system maintenance.

We process personal data based on the following legal grounds:

• Consent: Where you have provided consent to process your data, e.g., for marketing purposes or newsletter subscriptions (Article 6(1)(a) GDPR).
• Contractual Necessity: For the performance of a contract, including the provision of services and platform access (Article 6(1)(b) GDPR).
• Legal Obligation: To comply with legal or regulatory obligations, such as tax or fraud prevention laws (Article 6(1)(c) GDPR).
• Legitimate Interests: To pursue legitimate interests, such as improving our services, ensuring security, and preventing fraud, provided that these interests do not override your rights and freedoms (Article 6(1)(f) GDPR).

4. Categories of Data Collected

We collect and process the following types of personal data:

• Personal Identification Information: Name, company name, address, phone number, email address.
• Account Information: Username, password, and registration details for accessing our platform.
• Transaction Data: Payment details, billing information, invoicing history (for services provided).
• Usage Data: Information about how you use our website, services, and communications, including your IP address, browser type, and time of access.
• Communication Data: Any communication with us (e.g., via email, forms, support tickets).

5. Sharing of Data with Third Parties

We may share your personal data with third parties in the following cases:

• Service Providers: Third-party companies that assist us with operating the website and delivering services, such as cloud storage, payment processors, or IT service providers.
• Legal Obligations: If required by law or if necessary to protect our rights, we may disclose personal data to law enforcement or regulatory authorities.

We ensure that third parties are bound by appropriate data protection agreements to safeguard your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with any legal or regulatory obligations. If your personal data is no longer needed, it will be securely deleted or anonymized (Article 5(1)(e) GDPR).

7. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request information about the data we hold about you (Article 15 GDPR).
• Right to Rectification: You can request correction of any inaccurate or incomplete data (Article 16 GDPR).
• Right to Erasure: You can request the deletion of your personal data under certain conditions (Article 17 GDPR).
• Right to Restriction of Processing: You can request the restriction of processing in certain cases (Article 18 GDPR).
• Right to Data Portability: You can request a copy of your data in a commonly used, machine-readable format (Article 20 GDPR).
• Right to Object: You can object to the processing of your data, including for marketing purposes (Article 21 GDPR).

To exercise any of these rights, please contact us at K.Weinke@tma-network.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These technologies help us understand how users interact with our site, so we can improve the services we offer. You can manage your cookie preferences through our cookie banner or browser settings.

9. Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security (Article 32 GDPR).

10. International Data Transfers

If your personal data is transferred to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission (Article 46 GDPR).

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

TMA Network GmbH
Moosweg 8, 85570 Ottenhofen, Germany

Email: K.Weinke@tma-network.com